Cutting-edge computer and management systems are infrastructures essential for the very existence of an organization. However, the fact is, that the core business of most organizations is not computerization.
Malam-Team allows organizations to enjoy the most advanced management and computer systems in the outsourcing industry receive triple benefits: the peace of mind which allows the company to focus on and excel in its core business; uncompromising professional computerization solutions and significant savings of management time; and resources without compromising service quality.

When working with the best – you can sleep well
Malam-Team offers the experience and comprehensive know-how of dozens of experts in diverse fields, the capacity required for any organization and the ease and flexibility of working with outsourcing.
With Malam-Team’s extensive experience in the Israeli market and its position at the forefront of the industry’s know-how globally, the company's Outsourcing Division offers several plans for working together and adapts special plans to address the specific needs of every client.
Malam-Team’s outsourcing solutions are based on international methodologies which are adapted to the needs of the Israeli market, guaranteeing the success of every project and the ability to meet any client’s required service reliability.

The comprehensive plan: Total Outsourcing
This plan provides a comprehensive solution which includes overall computer division management, development of services, maintenance, assimilation of applications, network management, technical consultation, support center and management of subcontractors. It also includes website management, offering ongoing operation and strategic consultation of the organization’s information systems and provides technological and systematic innovation.
Malam-Team offers specialized solutions for total outsourcing using hosting infrastructure from its secure and well-resourced service center. This solution frees the customer from dealing with the technological infrastructure and is significantly cost-effective.

Service plan: Support Center
This plan enables specialized support based on Malam-Team’s global support center – Enterprise Help Desk (EHD). The service plan enables end-user and service-provider support for desktop applications (MS, Office) and other applications, by using state-of-the-art tools and proven effective methodology. The EHD center is set to provide all types of SLA agreements according to the priority of the computer system within the organization.

The Out Task plan: Adaptation to the organization’s needs
In localized outsourcing, the Out Task plan, Malam-Team experts take full responsibility for managing and implementing a specific IT project.
Malam-Team offers a customized plan, specially structured for the organization. This personal plan includes the relevant components taken from Malam-Team’s wide range of options and services, allowing maximization of the organization’s technological and managerial performance with total synchronization with the Outsourcing Division’s expertise. This partnership allows each of the parties to express their skills in their specific areas of excellence.

Consultation plan: Adaptation of on-site consultation services
The consultation plan enables consultation services to be adapted to the organization’s needs and requirements. These consultation services are offered at the client’s site and provide backup and support for the existing team.
Malam-Team specializes in matching the right consultant with the required job, from both the professional and the interpersonal point of view.
Malam-Team provides its consultants all the professional backing needed for customer support.

	Comprehensive supervision and control solutions, including remote management and operation of supervision and control systems installed on the customer’s infrastructure.
	Outsourcing for consultation, operating and/or mainframe computer hosting services
	Establishment, operation and development of server farms and DRP sites